Kingston & Eastern Ontario · Electricians
An AI receptionist that answers your calls and texts in your company's own voice, books the quote visit into the software you already run, and covers evenings, weekends, and mid-panel — so the homeowner pricing three electricians ends up standing in their basement with you.
"Our insurance company says the knob-and-tube has to go before they'll renew — can you come quote a rewire?"
The moment you lose the job
You're head-and-shoulders into the ceiling of a student rental off Division Street, fishing wire through a hundred years of framing surprises, and the phone rings in your pouch. That caller isn't reporting an outage — they're pricing a panel upgrade, and yours is the second of three numbers they pulled off Google. Quote shoppers don't leave voicemails. They just keep dialling until a Kingston electrician answers, and that's whose truck ends up in the driveway.
What it actually does
It answers your real phone line and texts — out loud and in writing, in your company's name. Not a chatbot box waiting for someone to type.
Picks up the line and replies to messages — 24/7, in your voice.
The rewire, the panel upgrade, the EV charger — booked into your calendar before the caller tries the next number.
Burning smell at the panel, half the house dark — routed straight to you. Everything else waits its turn.
The hours homeowners actually call — after they get home and flip the breaker one more time.
Address, age of the home, what the insurer asked for — so you walk in ready to quote.
Nothing goes live until you've heard it and signed off on the tone.
The question everyone asks
No "press one for service." You shape the greeting, the voice, and the tone — and nothing answers a real customer until you've heard it and approved it. When it hits something it shouldn't handle — pricing a rewire it can't see, anything that touches an ESA permit or an inspection — it doesn't guess. It takes a clear message with the details you'd want, or routes the call to you, so a homeowner never gets a wrong answer in your company's name. And because you work with the person who builds it, a tweak is a text away, not a ticket number.
You approve the voice before it ever goes liveWhat the data shows
These are industry figures, not our results — New Day Automation has no electrical clients yet. Source: Invoca call-tracking platform data and its Buyer Experience research — "How much missed sales calls cost home services businesses." Invoca sells call-analytics software — named here so you can weigh it yourself.
Built here
Kingston's housing stock is an electrician's full-employment act. The limestone-era homes downtown and through Sydenham and Portsmouth still hide knob-and-tube and 60-amp services — and when an insurer makes remediation a condition of renewal, that homeowner is calling with a deadline, not a wish list. The postwar streets out toward Bayridge and Henderson add aluminum-wiring checks; the new builds and retrofits add heat pumps and EV chargers pushing panels past what they were sized for. Different jobs, same pattern: the work books by phone, in waves.
How it works
We map where you're losing jobs and whether automation is even the right fix. If it isn't, you'll hear that straight.
It's set up around your services, your emergency rules, your hours and your job software — by the same person you talked to.
Nothing goes live until you've approved it. Flip it on and it starts catching the calls that slipped past.
No long contracts. You keep your current job software, and you stay in control of the voice. If it isn't quietly paying for itself in jobs you'd otherwise lose, it shouldn't be there.
Straight answers
That's exactly where it helps most. A homeowner pricing a rewire or a panel upgrade calls two or three electricians and books the walk-through with whoever answers. This picks up on the first ring, captures the address and what the job is, and books the quote visit into your calendar — so you're the one standing in their basement, not the company that let it ring.
Yes. You define what counts as urgent — burning smell at the panel, half the house dark, a breaker that won't reset, sparking — and those calls get routed straight to your phone. EV charger quotes, insurance inspections, and reno wiring get booked into the schedule without interrupting you.
No. It books into Jobber, ServiceTitan, Housecall Pro, or whatever you already run your jobs on. You don't move tools and nothing about how you schedule or invoice changes.
No — it doesn't guess. It won't price a rewire it can't see, and it won't speak for the Electrical Safety Authority. It captures the details you'd want (address, age of home, what the insurer or inspector asked for) and books the visit or takes a clear message, so nobody gets a wrong answer in your company's name.
No — you shape the greeting, the voice, and the tone, and you approve it before it ever answers a real customer. If it doesn't sound like your company, it doesn't go live.
Pricing gets sorted on the free call, once we both know your setup — there's no point quoting blind. No long contracts. And if it's not the right fix for your company, you'll be told.
Especially you. When you're alone in a panel, every ring is a job you can't answer. This covers Amherstview, Napanee, Gananoque, Bath, Odessa, and the rural routes through South Frontenac up toward Verona, Sydenham, and Sharbot Lake.
New day. New system.
The call is free, it's 15 minutes, and there's no pitch trap — if automation isn't right for your company, you'll hear it straight. And you'll be talking to the person who'd actually build it — based right here in the Kingston area, not a call centre three time zones away.